LAUNCHING OCTOBER 5, 2020: VIRTUAL YMCA

Some facilities may be closed, but we're still here to keep you healthy. Your Y membership now includes a wealth of virtual fitness options including live stream classes with your favorite instructors, and tons of On-Demand workouts from local and national Y instructors. Participation is easy! To reactivate your previous membership call us at 408-351-6400 during our regular business hours Monday to Friday, 8am to 5pm, or email or email membersupport@ymcasv.org to unlock Virtual YMCA. Not a member? Checkout our limited time membership offer below. 

Enjoy a place for Y members to receive the exclusive Y content & resources you love and miss.

Existing members can simply login to Virtual YMCA to get started. If you are on hold, you can reactivate your previous membership call us at 408-351-6400 during our regular business hours Monday to Friday, 8am to 5pm, or email or email membersupport@ymcasv.org to enter Virtual YMCA.

VISIT THE VIRTUAL YMCA

If you're not a current member, join online to participate! Existing members can login to get started. 

FRIENDS

A place to meet with Y friends

EXERCISE

A place to safely enjoy classes live and on-demand

FAMILY

A place for families to connect

Frequently Asked Questions

How do I join the Virtual YMCA

Virtual YMCA is free to all active YMCA of Silicon Valley members. If you have an active membership, simply use your membership login credentials to visit the Virtual YMCA here: https://ymcasv.y.org

If you are not yet a member, you can join the Y as an Essential Member or a Comprehensive Member. 

We understand that many of you are not yet ready to join your Y friends in person. With this in mind, we have created a virtual membership option, available for a limited time. Join the Y as an Essential Member for only $39 dollars a month per household.

 Essential Membership offers many benefits;

  • Build friendships in the YMCA community with your favorite instructors 
  • Upgrade to a Core Membership at any time with no joining fee
  • Unlimited access to Virtual YMCA programs and content
  • Enjoy two in-person visits per month to a YMCA of Silicon Valley facility
  • Virtual programming to engage the entire family in activities focusing on spirit, mind and body.  
  • Monthly newsletters with volunteer opportunities, community impact updates, and more
  • Invitations to community events, seminars, and engagement opportunities throughout the year
  • Preferred pricing for virtual personal training and virtual small group strength training

A Comprehensive Membership is a traditional, in-person membership that will also offer you full access to Virtual YMCA. Read more about traditional memberhsip here: https://www.ymcasv.org/join

Why am I being prompted to login before reaching the Virtual YMCA?

The Virtual YMCA is for Y members only. Please join the Y online here https://ymap.ymcasv.org/PersonifyEbusiness/Membership/Membership-Selection

 

Do I have to be a Y member to participate?

Yes! You must have an active Y membership to use Virtual Y.

I'm on hold. How do I reactivate my previous membership?

To reactivate your previous membership call us at 408-351-6400 during our regular business hours Monday to Friday, 8am to 5pm, or email or email membersupport@ymcasv.org

How do I register?

Login to the Virtual YMCA and view all the classes available to you. Register with the click of a button. 

I'm on hold. How do I join as an Essential Member?

If you would like to change your membership type to become an Essential Member, you can call us at 408-351-6400 during our regular business hours Monday to Friday, 8am to 5pm, or email or email membersupport@ymcasv.org

I'm already a Y member. Can I become an Essential Member?

Yes. If you are already a member, we hope you will retain your existing membership level as your membership will go further in helping the Y serve and support your community through this time of crisis. If you choose to switch to an Essential Membership, you can call us at 408-351-6400 during our regular business hours Monday to Friday, 8am to 5pm, or email membersupport@ymcasv.org

What is an Essential Membership vs. Comprehensive Membership?

If you are not yet a member, you can join the Y as an Essential Member or a Comprehensive Member. 

We understand that many of you are not yet ready to join your Y friends in person. With this in mind, we have created a virtual membership option, available for a limited time. Join the Y as an Essential Member for only $39 dollars a month per household.

 Essential Membership offers many benefits;

  • Build friendships in the YMCA community with your favorite instructors 
  • Upgrade to a Core Membership at any time with no joining fee
  • Unlimited access to Virtual YMCA programs and content
  • Enjoy two in-person visits per month to a YMCA of Silicon Valley facility
  • Virtual programming to engage the entire family in activities focusing on spirit, mind and body.  
  • Monthly newsletters with volunteer opportunities, community impact updates, and more
  • Invitations to community events, seminars, and engagement opportunities throughout the year
  • Preferred pricing for virtual personal training and virtual small group strength training

A Comprehensive Membership is a traditional, in-person membership that will also offer you full access to Virtual YMCA. Read more about traditional memberhsip here: https://www.ymcasv.org/join

My membership was reactivated. How can I switch to an Essential Membership?

If you used your membership credentials to login to Virtual Y, any previous membership you had was automatically reactivated. To change this membership type, contact member services. You can call us at 408-351-6400 during our regular business hours Monday to Friday, 8am to 5pm, or email membersupport@ymcasv.org

Does my Financial Aid apply towards Virtual Y?

If you are eligible for financial aid, it will apply to any type of membership at the Y. We currently have a waiting list for financial assistance for Virtual Y.

What is my username for Virtual Y?

Your virtual Y username is the same as your YMAP username and login. Insert link to My Account https://ymap.ymcasv.org/PersonifyEbusiness/Welcome-to-the-Y

How do I create a profile on Virtual Y?

You must be an active Y member to access Virtual Y. If you are a member, your YMAP login credentials will grant you access to Virtual Y. If you are not yet a member, join online and create your member profile as you go.

How do I reset my password for Virtual Y?

You can reset your password the following https://ymap.ymcasv.org/PersonifyEbusiness/Home/CL-Login/CL-Register?returnurl=https%3a%2f%2fymap.ymcasv.org%2fPersonifyEbusiness%2fWelcome-to-the-Y online by clicking forgot password, call M- F 7am-8pm or email membersupport@ymcasv.org

Is my login for Virtual Y the same as GroupEx Pro?

No. Your Virtual Y login credentials are the same as your YMAP credentials.

Can I login to Virtual Y at the same time as my family members?

Yes. Virtual Y is available to anyone in your household, at any time.

Is there a cap of how many people can register for a virtual class?

No! Any number of Y members can participate in the same virtual class.

BECOME AN ESSENTIAL MEMBER 

We understand that many of you are not yet ready to join your Y friends in person. With this in mind, we have created a virtual membership option, available for a limited time. Join the Y as an Essential Member for only $39 dollars a month per household.

 Essential Membership offers many benefits;

  • Build friendships in the YMCA community with your favorite instructors 
  • Upgrade to a Core Membership at any time with no joining fee
  • Unlimited access to Virtual YMCA programs and content
  • Enjoy two in-person visits per month to a YMCA of Silicon Valley facility
  • Virtual programming to engage the entire family in activities focusing on spirit, mind and body.  
  • Monthly newsletters with volunteer opportunities, community impact updates, and more
  • Invitations to community events, seminars, and engagement opportunities throughout the year
  • Preferred pricing for virtual personal training and virtual small group strength training
JOIN THE YMCA

Join the Y as an Essential Member for only $39 dollars a month per household.